Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Patients who “Strongly Agree” they understood their care when they left the hospital.Patients who reported that YES, they were given information about what to do during their recovery at home.Patients who reported that the area around their room was “Always” quiet at night.Patients who reported that their room and bathroom were “Always” clean.Patients who reported that staff “Always” explained about medicines before giving it to them.Patients who reported that their pain was “Always” well controlled.Patients who reported that they “Always” received help as soon as they wanted.Patients who reported that their doctors “Always” communicated well.Patients who reported that their nurses “Always” communicated well.The website lists a percentage next to the following eleven questions: Hospital Compare lists the results from its “Consumer Assessment,” a national survey that asks patients about their experiences during a recent hospital stay. In addition to patient experience, Medicare’s Hospital Compare currently rates hospitals on a wide variety of metrics, including: timely and effective care readmissions, complications, and deaths use of medical imaging payment and value of care and number of Medicare patients. HCAHPS Star Ratings, including the star ratings level thresholds, will be recalculated for each public reporting. The first public reporting of the HCAHPS Star Ratings published last month is based on patients discharged between Jand June 30, 2014.
#Medicares hospital compare update#
CMS plans to update the ratings each quarter. The Hospital Compare website tracks other metrics as well, but the “patient experience” prong is the first to get the star rating treatment. Just last month, CMS introduced a star rating system to its Hospital Compare website, in order to “provide a quick summary of each HCAHPS measure in a format that is increasingly familiar to consumers and enable consumers to more quickly and easily assess the patient experience of care information.” CMS clarifies that the new Star Ratings summarize only one aspect of hospital quality: patients’ experience of care. Hospital Compare is, according to CMS, a “consumer-oriented website that provides information on how well hospitals provide care to their patients.” The website relies on data gleaned from the Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, survey, to measure patients’ perspectives of the hospital care they receive.
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